VHA Picks ECC International to Establish Performance Metrics for Healthcare Facilities

Fairfax, VA – Edmond Computer Corporation International (ECC) has secured a contract with the Veterans Health Administration (VHA) to establish and implement user-based performance metrics for VHA Office of Information systems, including VistA, HealtheVet VistA and My HealtheVet.

ECC will work with the VHA Office of Information development team to develop metrics that will accurately measure performance levels of information technology applications and their use in various clinical settings.

ECC also will develop and execute methodologies that can be incorporated into the application development process. Once collected, ECC will analyze the data, implementing all required data reductions and aggregations to ensure that the selected metrics and collection methodologies accurately reflect the application performance levels in the given clinical setting.

The Veterans Integrated Systems and Technology Architecture (VistA) is the operational computer application platform and technical infrastructure that supports the VHS’s provision of healthcare to the nation’s veterans. It includes the hardware, software (over 100 applications), platforms and databases for over 1,300 facilities, including 163 medical centers, 800 community-based outpatient clinics, 135 nursing homes, 206 readjustment counseling centers and 43 domiciliary sites. In addition, VHA systems currently provide critical data that support the delivery of healthcare to 5 million veterans a year.

The measurements of key business processes by ECC will be used to document current levels as a performance benchmark for future information technology developments. By incorporating these performance metrics into the development process, ECC will enable the Office of Information to ensure that future applications will allow users to conduct business processes more efficiently and reliably.

New functionality is also being offered through My HealtheVet, a web-based application that creates an online environment combining essential health record information enhanced by online health resources to enable patient/clinician collaboration and family involvement. HealtheVet VistA and My HealtheVet comprise the comprehensive initiative called HealtheVet. With HealtheVet, VHA will retain all current functionality and provide needed enhancements.

For further information about this project or ESC please contact Ken Bodenheimer at 703.766.3871 Ext. 250, or email: kbodenheimer@edmondsci.com.